Do products require assembly?

Most items require basic assembly. Follow the included instructions and check every fastener before use.

How do I install a wall-mounted shelf?

Use suitable anchors for your wall type, locate structural support where possible and never exceed the stated load limit. If unsure, consult a qualified installer.

Can wood color vary?

Yes. Natural finishes and screen settings can create slight color differences.

What if my parcel is damaged?

Photograph the outer box and product, keep all packaging and contact us within 7 days.

Where is my tracking number?

Tracking is emailed after dispatch and may need up to 48 hours to activate.